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Privacy Policy

Dear Visitor,

Thank you for visiting the Finance and Taxation Bureau, Chiayi City website. We highly value and respect your privacy. To help you understand how we collect, use, and protect your personal information, please read the following Privacy Policy carefully.

Scope of this Policy

This Privacy Policy applies to the collection, use, and protection of personal information when you use the Finance and Taxation Bureau, Chiayi City website.

However, this policy does not apply to other government agency websites or online payment websites that may be linked from this website. Online application systems or payment websites linked through this website may be independently operated by government agencies or jointly operated by other organizations, institutions, or companies. Each of these websites has its own privacy policy, and the Bureau assumes no responsibility for their privacy practices.

When you use online application or payment services provided through external websites, the privacy policy of the respective website shall apply.

Collection of Personal Information

Simply browsing this website or downloading files does not require you to provide any personal information, and no personally identifiable information will be collected.

When you use the online services provided by the Bureau, you may be required to provide personal information such as your name, National Identification Number, telephone number, email address, mailing address, and household registration address, depending on the requirements of the service you are applying for.

To improve the quality of our services, this website automatically records information including:

  • Your IP address
  • Date and time of access
  • Pages visited within the website

These records are used solely for aggregated statistical analysis of website traffic and user behavior. They are not used to identify or analyze individual users.

The Bureau is committed to protecting applicants' privacy and will not modify or delete any personal information without your consent unless one of the following circumstances applies:

  • As required by applicable laws or legal procedures.
  • To protect the rights or property of website users.
  • To safeguard the legitimate interests of this website and its related agencies.

The Bureau will never sell, exchange, or rent your personal information to any individual, organization, or private enterprise, except under the following circumstances:

  • When cooperating with lawful judicial investigations.
  • When cooperating with competent government authorities acting within their legal authority.
  • When disclosure is required by law or is necessary to maintain, manage, or improve website services.

All transmissions of personal information through this website are protected using 128-bit SSL encryption to ensure that data cannot be intercepted unlawfully during transmission.

User Responsibilities

Users who register as members of the Finance and Taxation Bureau, Chiayi City website and use its online services are responsible for maintaining and updating their personal information to ensure that it remains accurate, current, and complete.

If false, inaccurate, or misleading information is provided, the relevant administrative units of the Bureau reserve the right to suspend or deny access to all or part of the website's services.

Maintaining the confidentiality and security of your account and password is a shared responsibility between you and the Bureau.

If you discover that your account or password has been compromised, or if any other security issue arises, please notify us immediately through the online opinion mailbox so that our information technology personnel can provide assistance.

For your own security, please remember to log out after each session. If you are using a shared or public computer, be sure to close your browser window after use to prevent unauthorized access to your personal information.

All users shall comply with applicable domestic and international laws and regulations and are fully responsible for all activities conducted using their accounts and passwords.

Inquiries and Remedies

If you have any questions or comments regarding this Privacy Policy, please contact us through the Opinion Mailbox.

If you believe that any department or personnel of the Finance and Taxation Bureau, Chiayi City has violated this Privacy Policy, you are also welcome to report the matter through the Opinion Mailbox.

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